Niti
💳PAIDMarketing
Niti.ai is a multi-agent AI platform focused on retention optimization for e-commerce brands, particularly Shopify stores, that automates customer segmentation, campaign strategies, and margin-aware offers across channels like email, WhatsApp, and SMS to boost LTV, reduce churn, and guarantee 15-25% margin improvements without excessive discounting.
✨Key Features
- ▸Real-Time Monitoring: AI syncs with Shopify data to track 100+ metrics 24/7, detecting churn risks, acquisition channel performance, and behavioral signals instantly for proactive interventions.
- ▸Intelligent Segmentation: Creates precision segments beyond basics (e.g., "Instagram first-time abandoners" vs. "high-value repeat customers") using purchase history, behavior, and acquisition data for targeted, personalized retention.
- ▸Margin-Aware Offers: Automatically generates optimized offers tailored to customer value (e.g., 10% off for discount-sensitive users, no discount for VIPs), preventing over-discounting and preserving profitability.
- ▸Automated Campaign Generation: Produces multi-channel strategies (email, SMS, WhatsApp) in as little as 4 hours, including execution plans, content briefs, and continuous learning to refine future actions.
- ▸Acquisition-Retention Bridge: Links acquisition channels to post-purchase behavior, adjusting strategies for LTV arbitrage and ensuring every CAC dollar compounds into long-term value.
- ▸Sentiment and Proactive Tools: Scans reviews, interactions, and signals for churn prediction; deploys automated win-back campaigns, cross-sell recommendations, and sentiment-based retention offers.
- ▸Agentic Growth Features: Acts as an autonomous "growth strategist" replacing manual roles, generating full strategies, optimizing for outcomes like D30 retention, and providing ROI-focused analytics with control groups.
- ▸Easy Integration: Shopify app with seamless data sync; supports behavioral AI for 40% higher paid campaign ROI and 32% repeat purchase increases; ideal for D2C brands with $30K-200K monthly acquisition spend.
- ▸Proven ROI: Delivers 40% LTV boosts in 24 hours for some users; payback under 3 weeks; focuses on incremental measurement and CFO-friendly metrics like retention rate and margin.
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